FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer?

We are the appointed foreign trade agent for the factory.

How long is your delivery time?

Generally it is 5-10 days if in stock. 15-20 days customized making and shipment, depends on the product quantity, delivery destination and custom clearance time.

Do you provide samples? Is it free or extra?

Yes, we could offer the sample for free charge but do not pay the cost of freight.

How long do felting needles last?

If you are careful and learn how to use the needles correctly, a felting needle can lastfor months or even years with regular use and you can avoid painful puncture wounds.

How can you tell felting needles apart?

Felting needles come in different gauges. The gauge number refers to the diameter of the needle. The higher the number, the finer the needle so a 40 gauge needle is finer than a 36 gauge. Different needles come with varying numbers of barb.

Is needle felting expensive?

Needle felting can be as cheap as expensive as you want it to be depending on how much you do and how big your projects are and how complex they are. Also, the wool you buy places a large part in the overall cost.

How long is the shelf life of the needle?

Unsplit can be stored for up to three years, if split, depending on the condition of preservation.

How do I keep the needle?

Packed products should be kept in a dry place.Please oil the product if it has been disassembled, and keep away air and moisture.

What is your terms of payment?

Payment<=5000USD, 100% in advance. Payment>=5000USD, 35% T/T in advance, balance before shippment.